STORE POLICY

Customer Care

Customer care is super important to me. If you have any worries or concerns about your order, please do not hesitate to get in touch (dragontattooist@yahoo.co.uk) I will always do my best to resolve any issue you may have :) Please check the feedback on my etsy shop if you need reassurance: drixproductions.etsy.com

Privacy & Safety

 

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.


Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.


Data Retention – I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for 4 years.

 

Your Rights – If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me – For purposes of EU data protection law, I, Kate Appleton, am the data controller of your personal information. If you have any questions or concerns, you may contact me at dragontattooist [!at] yahoo.co.uk. Alternately, my postal address is 86 Woodbury Park, Axminster, Devon, EX13 5RB

Wholesale Inquiries

Whole sale inquires are always welcome. Drix productions is happy to be sold in bricks and mortar shops if you are interested and we are also happy to be included in subscription boxes. Please email: dragontattooist@yahoo.co.uk for prices and information :)  

Payment Methods

- Credit / Debit Cards
- PAYPAL